Using a custom domain in KeyWorld 2.0

If you have a domain that you own and want to use it for your KeyWorld 2.0 website follow these instructions.

Getting Started

You have a few options when it comes to using a custom domain in KeyWorld 2.0

Option 1:  Forwarding Your Domain to your KeyWorld 2.0 Domain

Option 2:  Linking your domain to your KeyWorld 2.0 Account

Option 3:  Using a different website provider on your KeyWorld 2.0 Profile

 

Option 1:  Forwarding Your Domain

Forwarding your domain to your KeyWorld 2.0 Domain is very simple. This would results in your customdomain.com routing to your agentname.ikeyrealty.com domain in KeyWorld 2.0 

How to Forward a GoDaddy Domain

 

Option 2:  Linking your Domain to KeyWorld 2.0 

Make sure you have access to the settings for the domain that you own. This would be the company you purchased your domain from such as Godaddy.com

  1. Login to your KeyWorld 2.0 account and in the top search bar enter "domain settings" and click on the link to navigate to your domain settings.
  2. Click on "+ Setup a Domain I Own"
  3. Enter your domain and your email address, then click submit. SOP KeyWorld 2.0 Domain Settings
  4. You will see a confirmation page that looks like this and you will also receive an email with the same information:  Screen Shot 2021-05-28 at 3.24.40 PM
  5. Now you will login to your domain hosting company and navigate to edit/manage the DNS settings.
    1. Add a new TXT record to the domain using the information provided. (When entering the TXT record, enter "@" (without the quotes) for the host and set TTL to 1 hour or 3600 seconds. TXT Records Example
    2. Click SAVE. Now you will wait about 12 hours for the verification of your domain. This process ensures you are the owner of the domain. 
    3. You will get an email once your domain has been notified. Screen Shot 2021-05-28 at 3.42.37 PM
  6. Next, you will need to add the nameservers to your domain. Log back into your domain settings and navigate to the DNS records.  ( How to edit your GoDaddy domain DNS settings)
    1. Enter the nameservers provided in the email and click save. Once complete, within a few hours your domain will be fully connected. If you have a custom email (ex. agent@agentdomain.com) hosted with your domain as well, continue to follow the steps below. 

 

Linking your custom email to KeyWorld 2.0 

  1. Send the MX records and/or all mail-related DNS records to support@deltagroup.com.
    If you are unsure how to obtain these records, please contact your website administrator or Delta Media Group Support at support@deltagroup.com.
  2. Once you have your MX records, login to your KeyWorld 2.0 account and search for domain settings at the top just as you did when setting up your domain. You will click manage DNS on the domain in your account. 
  3. Click on add a new record and enter the MX records for your email provider's servers. SOP Manage DNS in KeyWorld

 

 

Option 3:  Using a different website provider on your KeyWorld 2.0 Profile

If you have a website you wish to use from another provider, you can simply update your KeyWorld 2.0 Profile to route to that website address. 

  1. Log in to your KeyWorld 2.0 Account
  2. In the search box at the top, enter "External Redirect" and click on the External Redirect setting that shows up.
  3. Enter your website url in the External Redirect box and click "Submit" to save your changes. Screen Shot 2021-08-02 at 9.34.42 AM

 

If you require further assistance please reach out to support@deltagroup.com